Terms and Conditions

Thank you for shopping here. Everything in this store comes from me and my family, and I want you to know exactly what you're getting before you buy. These terms and conditions apply to every order. The checkbox at checkout means you've read them.

Digital products are final sale

Everything you download from this store is final sale, with no refunds. That includes:

Beyond the Book Studio and all of its add-ons (Story Surgery, which is also sold on its own, Book Discovery Workshop, Backlist Revival Workshop, Reader Journey Architect, Book Bundle Architect) and every Studio bundle
FictionProof and FictionProof Junior
The Lore Bindery and its themes
Every ebook, audiobook, music album and MP3, PDF, printable, coloring book, activity book, and game file

A digital product is yours the moment it downloads, and it can't be returned. So by buying, you agree to get it right away, and that ends any right to cancel or return it, including the 14-day withdrawal right for buyers in the UK and EU.

Please read each product page before you buy: what's included, what it does, and what your computer needs.

The one exception: the Advanced Worldbuilding course

The Advanced Worldbuilding course comes with a 14-day money-back guarantee.

If, within 14 days, this course isn't sharpening your thinking or strengthening your structure... email me and I'll refund you. No hoops. No interrogation. Refunds exclude non-recoverable payment-processing fees (This includes Payhip's 5% fee and either Paypal or Stripe fees, depending on which system you use.)

If something doesn't work

A defective product gets fixed or replaced. If a file won't open or a program won't run on your computer, write to me at support@jaimebuckley.com (for FictionProof, fictionproof@jaimebuckley.com). Tell me your computer, your web browser, and what happened. I'll help you get it working, or send you a fresh copy.

The software: what it needs and what it does

Computers only. Beyond the Book Studio, Story Surgery, FictionProof, FictionProof Junior, and The Lore Bindery run in a web browser on a laptop or desktop computer (Windows or Mac; FictionProof also runs on Linux). They don't run on phones or tablets.
Your work stays on your computer. Nothing you type is uploaded. It saves in the web browser you use, on that computer. Clearing cookies, history, or site data, a cleanup program, a browser reset, or a private window can erase it, and it doesn't carry over to another browser on its own. Beyond the Book Studio, Story Surgery, and FictionProof each have a button for backup files, and in Chrome and Edge they can autosave to a file you choose. Please use them. Lost work can't be recovered, and I'm not responsible for it.
What they do. These are craft tools. They ask you questions and guide you through your own work. FictionProof asks about your story. It does not read, upload, or analyze your manuscript. No tool or course here writes your book for you or promises any result, whether that's a better book, a publishing deal, sales, rankings, or income.
As is. Each product does what its page describes. Updates are free when they come, but no particular feature, change, or schedule is promised.

Your license

One copy, one person. What you buy is for you. Please don't share, resell, or post the files.
FictionProof Junior: one copy, one family.
The Lore Bindery and its art: for your personal use only. Please don't share or resell the binder files or the artwork.
What you make is yours. Everything you write with these tools belongs to you.
Music: for your own listening. Please don’t share, upload, or resell the tracks.

Physical books

Physical books are final sale. If your copy arrives damaged or misprinted, email support@jaimebuckley.com within 14 days of delivery with your order number and photos of the book (and the packaging, if it was damaged in shipping). The printer will reprint and send you a new copy at no cost to you.

The legal part

To the fullest extent the law allows, I'm not liable for any loss from using anything bought here, and my total responsibility is limited to what you paid for that product.

These terms can change. The version on this page when you bought is the one that applies to your order.

Jaime D Buckley